Vehicle Safety Recall FAQs in Greenville, SC

As a car owner, you may be issued a vehicle safety recall notice for your car. While it may be inconvenient or confusing, the friendly team here at Audi Greenville is here to help. We strive to be your trusted automotive partner, so when you drive off in one of our new Audi models or pre-owned cars, you can feel confident that we’ll take care of you. If your car is subject to a recall, you may have questions — and we have answers. To help guide you through the recall process, we compiled a list of frequently asked questions. Continue reading to learn more about vehicle safety recalls, and if you have any additional questions, feel free to contact us — we’re always happy to help!

Recall FAQs

What is a vehicle recall?

Although it may be inconvenient, a vehicle recall is crucial for protecting you and your passengers. You will receive a recall if the manufacturer or National Highway Traffic Safety Administration (NHTSA) find- a potential safety hazard in your vehicle. The notice will outline what issues were found, the risks and next steps. When a recall is issued, the manufacturer, at no cost to the owner, must repair the vehicle. Have you received a recall? Schedule a service appointment with our service department online today.

What is NHTSA?

The NHTSA (National Highway Traffic Safety Administration) is a federal agency dedicated to ensuring the safety of drivers and passengers. The NHTSA provides vehicle safety ratings to help drivers make informed decisions when choosing a vehicle. To learn more about the NHTSA’s mission and goals, please visit their website .

How do I know if the used car that I'm interested in has a safety recall?

There are a few ways to find out. You can start by using the NHTSA's search tool. All you need to do is input the vehicle’s VIN (Vehicle Identification Number). If you don’t have the VIN, you can look up any recalls by searching the car’s year, make and model. Also, the manufacturer may have information on any open recalls on their website. Lastly, you can request the CARFAX® Vehicle History Report™ for the pre-owned vehicle you’re interested in from the team at Audi Greenville.

How will I know if my vehicle is subject to a safety recall after I purchase it?

The vehicle’s manufacturer will keep you informed of any safety recalls by sending a letter to the address on your vehicle registration. We recommend that you keep your vehicle registration details updated to guarantee successful delivery.

Does Audi Greenville fix open safety recalls?

Yes. Our team is dedicated to your safety and the longevity and reliability of your vehicle. Our service technicians are highly experienced and use OEM parts to make sure that your vehicle is maintained properly. If you have recently received a safety recall or have an open safety recall on your vehicle, feel free to contact us today.